Privacy Policy

Privacy Policy

Ankisha Skills Foundation, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, enroll in our courses, or use our WhatsApp API service WAnkisha.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, date of birth, and contact details.

  • Enrollment Information: Course details, payment information, progress records.

  • Usage Data: IP address, browser type, pages visited, session duration, and interaction data.

  • WhatsApp API Usage Data (WAnkisha):

    • WhatsApp numbers

    • Message content (for delivery purposes only)

    • Campaign data

    • Message templates and delivery reports

    • Uploaded contact lists

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Enrollment: Provide you with access to educational content and updates.

  • To Improve Our Services: Analyze feedback and usage to enhance experience.

  • To Communicate Offers: With your consent, send newsletters and promotional messages (via email or WhatsApp).

  • To Deliver WhatsApp API Services (WAnkisha):

    • Deliver WhatsApp campaigns through Meta’s Business API

    • Manage templates and message history

    • Maintain service reliability and support

  • To Process Secure Payments: Using verified payment gateways only.

3. WhatsApp API and WAnkisha Platform

If you are a user of our WAnkisha platform, we may collect, store, and process:

  • Contacts you upload to send messages

  • Templates you use for communication

  • Reports and analytics from your campaigns

Consent-Based Messaging:
All messages are sent only to users who have provided clear consent to receive WhatsApp communication from your business. This is mandatory under Meta’s WhatsApp Business Policy, and it is your responsibility to ensure compliance.

Message Integrity:
We do not read or store message content beyond delivery requirements. All messages pass through secure Meta-approved channels.

4. How We Protect Your Information

We use:

  • SSL encryption

  • Secure token-based authentication

  • Role-based data access controls

  • Verified Meta-approved APIs for WhatsApp transmission

These steps are in place to safeguard your personal and messaging data.

5. Sharing Your Information

We do not sell or rent your information.

We may share it only:

  • With Trusted Service Providers: Like payment gateways or SMS/Email providers.

  • Under Legal Obligation: If required by government, courts, or law enforcement.

6. Cookies

Our websites use cookies to improve your experience. You can control or disable cookies in your browser settings.

7. Third-Party Links

Our websites may link to third-party platforms (like YouTube, Facebook, Meta for Developers). We are not responsible for their privacy practices. Please read their policies.

8. Data Retention

We retain your data:

  • For as long as you use our services

  • Or as required by law
    Once no longer needed, we delete or anonymize it securely.

9. Your Rights

You have the right to:

  • Access or update your personal information

  • Opt-out of marketing messages (email or WhatsApp)

  • Delete your account and personal data

For data deletion, email us at: ankishaskills@gmail.com

10. Children’s Privacy

Our services are not intended for individuals under 18. If we learn a child’s data has been collected, we will delete it immediately.

11. Changes to this Privacy Policy

This Privacy Policy may be updated. We’ll notify users of major changes via email or our website.

12. Contact Us

Ankisha Skills Foundation
Near Water Tank, Behjam Road,
Lakhimpur Kheri, Uttar Pradesh, India
📧 Email: ankishaskills@gmail.com
📞 Phone: 9335375478
🌐 Website: www.ankisha.in
📱 WhatsApp API Portal: www.wa.ankisha.in

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